With the number of vehicles increasing every day, it is just a matter of time before we hit that ditch on the road and desperately need roadside assistance. Perhaps, ten years ago, it would have been a difficult thing to do, however, today, it isn’t.
There are apps that can instantly dispatch help to you when you want it. Everything now is just available at the tap of the screen on your phones. Smart phones have replaced the requirement of a physical assistant. Today is now the day and age of a digital era with digital assistants who can provide you with any kind of support and help when you need it.
Why is an App Required?
Everything today is dependent on mobile apps. The biggest reason for this is probably because people always have their phones with them. There is hardly a time when a person goes somewhere without carrying his or her phone. So, in case they get stuck somewhere or face some kind of a problem, the best thing to do is to pull out their phones and hire help.
Why not Make a Call?
One could wonder why an app is an absolute necessity when you can just make a call and speak to an actual human being. Well, the thing is speaking to a human (while it might be comforting) is a very difficult thing to achieve. For a company that offers roadside assistance, they will have to set up a call center to ensure that each call is answered.
What if someone has just gone to take a leak? A precious call will be missed. What if the person can’t hear the voice properly in the call? What if they are unpleasant or rude? What if there is an existing call going on and you miss out on another call because your phone is busy?
Considering all these situations, an app makes for the best solution. An app will allow the user to specify the exact nature of the problem and hire roadside assistance. The app is not dependent on the availability of another human to answer the call.
With the help of a tow truck app, you will be able to make sure that anyone who is in need of assistance can see the number of tow trucks available, the distance at which they are, how much estimated time will they take to reach him and so on and so forth.
Top features that a reliable tow truck app should have
The app should enable the user to view and locate how many tow trucks are available in the vicinity. They have to know exactly how far off they are and how much of a service they can expect from these tow trucks.
The road assistance app should allow the user to mention the particular kind of assistance needed. This is because sometimes, the task at hand requires additional equipment. For example, if you are locked out of the car, you might require a Slim Jim and a key maker. If you have a flat tire, you might need a jack, spanner and the works. If this feature is missing, the tow truck service provider might show up with the wrong equipment and fail to help the person.
This is a critical feature. It is absolutely important to make sure that the tow truck driver can see the exact location where the help was asked from. The app will allow people to get a fair idea of the tow truck’s location as well. Whoever has put the request will be able to see exactly how far it is, what is the estimated time for its arrival and its route on a map?
Uber for Roadside assistance as a business
If you already have a business of this sort but want to be more accessible by the people, then it might be a wise idea to buy tow truck app. This app will help you reach out to more and more people quickly and easily while helping you make a lot of money on it too.
Jill is a technical writer & influencer for mobile & web world.