A small multi-service business is always at the risk. Businesses need to plan the strategies carefully and implement them to survive the market and all the sudden turmoil (like the 2020 pandemic), What are these strategies, and how to develop a growing multi-service business? The foremost requirement of running a multi-service business is to get an app like Gojek. However, if you already have a Gojek-like app and an established business, the following strategies are for you. Why Is Business Strategy Important? A small business strategy is important as it helps you achieve your goals. In other words, the strategies help you document and plan how the multi-service business will attain its goals. For instance, the strategies enable you to plan: ● How-to compete in the market? ● How-to meet customer needs and expectations? ● How-to examine the business growth? ● How-to sustain? The business strategy is important as it saves a lot of time and gives you a sense of operating and performing well with the help of an app like Gojek. 5 Best Multi-service Business Strategies For Small Businesses Small business strategies are meant to provide growth. Here are the top 5 best multi-service business strategies you can implement! Read them carefully. 1. Market penetration Your small multi-service business must strategies to gain more market. You can do it by selling more services. But, how can you penetrate the market with an on-demand multi-service app? ● Attract customers through compare and buy offers: allow your customers to compare the prices of the services. Well, through the app, customers can view profiles of different service providers, say, hairstylists, available nearby desired locations. Now, based on their service charges, the customers can hire them. ● Provide special offers: the Gojek-like app pre-integrates the feature of referring and earning. Through this feature, existing customers can invite their friends or relatives, and earn an attractive monetary reward upon the invitee’s first service booking. 2. Market expansion Ideally, market expansion refers to adding new products or services to existing ones. However, with an app like Gojek, you already own various industries. Well, the app already pre-integrates 82+ services from genres like transportation & logistics, healthcare, beauty, wellness, handyman, academics, astrologers, and many more. Another method you can expand in the market is by upgrading the features. In addition to multiple services, the app also pre-integrates modern features like video calling, video consultations, bidding in real-time, recording voice notes, and many more. 3. Market development For growing a small multi-service business, you need to sell the services to a new market. A new market can be another state or country. With the Gojek-like app, entrepreneurs can tap into a completely new market with ease. How? Well, the app lets you integrate 25+ currencies, languages, and payment gateways according to the region you’re planning to expand. All you need to do is conduct thorough market research to understand which country/state shows hefty potential for your business operations! 4. Add different alternatives or channels to sell A small business can grow only when they have other alternatives or channels pipelined for expansion. In simpler terms, the channels or alternatives refer to our websites, mobile apps, paid ads, and more. An app like Gojek empowers the entrepreneurs to gather several service bookings and delivery via these platforms: ● A website ● Mobile app (iOS and Android) ● KIOSK apps ● iWatch app ● Dispatcher panel ● Other web panels 5. Customer retention Customer retention is important! Thus, to keep the existing customers happy and satisfied with the services, the small business has to make efforts to build trust. So, if your small business wants to gain repeat customers, here’s how the Gojek-like app can help: ● Keep in touch with the customers through email marketing or social media. ● Providing doorstep deliveries 24x7. ● Express customer appreciation by offering them discounts and other offers. ● Get feedback from customers after every service. ● Provide 24x7 customer support, phone support, etc. In conclusion: Summing up, the on-demand multi-service app is a boon for every small business that wants to grow big. Thus, with an app like Gojek, you can kick-start a small business with 82+ services, exceptional service delivery, and much more. Click here to know the Gojek Clone Price and get started!
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AuthorJill is a technical writer & influencer for mobile & web world. Archives
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